This may indicate an internal contact issue within the device. Please contact customer support for further assistance.

A slight burnt taste may occasionally occur during initial use as the coil goes through its first heating cycle. If the burnt taste persists, the product should be inspected.

Some users, especially first-time users, may experience mild throat irritation that can cause coughing when using the product.

This sensation may be caused by ingredients that create a throat-hit effect. Sensitivity to this sensation varies from person to person.

Liquid leakage may occur if the product is inhaled too forcefully. If excessive leakage occurs, please contact customer support.

If airflow feels restricted or blocked, the product may need to be inspected to determine whether there is an issue with the device.

If the LED blinks more than three times, it usually indicates that the battery is running low and the product is nearing the end of its usage life.

If the flavor and vapor production remain normal, an LED that does not light up does not necessarily indicate a defective product.